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Customers

Customers by Division
  Number of
Customers
Percent
of Total
Coast Division 88,019 46.61%
Pine Belt Division 62,653 33.18%
Meridian Division 38,165 20.21%
  188,837 100.00%

Our customers are classified as residential, 153,126; commercial, 34,988; industrial, 540; and other, 183.

How Our Electric Rates Are Set

Mississippi Power's rates are set annually by the Public Service Commission using a performance-based review procedure called PEP-4.

The Performance Evaluation Plan ties the price Mississippi Power charges retail customers to how well the company maintains low rates for customers and to performance, based on three factors that have the most impact and reliability.

EP-4 provides for annual evaluations of Mississippi Power's performance-based return on investment. Any rate change is limited to 4 percent of retail revenues per evaluation period before a public hearing is required. PEP-4 will remain in effect until the PSC modifies or terminates the plan.

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